Refund & Cancellation Policy

This Refund & Cancellation Policy applies to all services and products offered by Dr. Nikhita Shere, including 1-1 consultations, mental wellbeing sessions, masterclasses, brand consultations, and lifestyle kits/wellness tools.

1. Services (Consultations, Sessions & Masterclasses)

a. No Refund Policy

All bookings for:

1-1 Ayurvedic consultations
Mental wellbeing sessions
Masterclasses/workshops
Brand consultation services

are non-refundable once confirmed.

b. Rescheduling Policy

You may reschedule your session up to 24 hours in advance of your scheduled appointment.
Rescheduling requests made within less than 24 hours may not be accommodated.
Only one reschedule is permitted per booking.

c. No-Show Policy

Failure to attend a scheduled session without prior notice will be treated as a no-show.
No-shows are not eligible for rescheduling or refunds.

d. Late Arrivals

If you arrive late, the session will still end at the originally scheduled time.
Extended time will not be provided, and no partial refunds will be issued.

e. Cancellation by Practitioner

In rare cases where a session is cancelled by Dr. Nikhita Shere:

You will be offered a reschedule or
A full refund, at your discretion

2. Lifestyle Kits & Wellness Products

a. No Refund Policy

Due to the nature of wellness products, we do not offer refunds once products are delivered.

b. Damaged / Incorrect Products

If you receive a damaged or incorrect product, you must notify us within 48 hours of delivery with supporting photos/videos.
Upon verification, we will offer a replacement at no additional cost.

c. Non-Returnable Items

Products once opened, used, or tampered with are not eligible for return or replacement, unless defective upon arrival.

3. Digital Products (if applicable)

All digital purchases (e.g., recorded masterclasses, downloadable content) are non-refundable and non-returnable.

4. Refund Processing (if applicable)

Approved refunds (only in eligible cases) will be processed within 7–10 business days
Refunds will be credited to the original method of payment

5. Exceptions

Refunds or exceptions may be considered only under extraordinary circumstances at the sole discretion of Dr. Nikhita Shere.

6. Contact for Support

For any queries related to cancellations, refunds, or product issues, please contact:

Dr. Nikhita Shere

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